live66 Privacy Policy

This Privacy Policy ("Policy") sets out the practices governing the personal data of players who use the live66 platform. This Policy applies to the live66.one website, mobile-friendly services, and related platforms. By using this website, you are considered to have accepted the data collection and usage practices described in this Policy.

live66 takes the security and transparency of your personal data seriously. After reading this Policy, if anything is unclear, you can reach us at [email protected].

Types of Personal Data We Collect

live66 collects only the types of data needed to deliver services to players on the platform. The data we collect is as follows—

1.1 Data You Provide Directly

• Your name, date of birth, and contact details provided when registering an account
• Payment-related information collected when you make deposits or withdrawals via KBZPay, Wave Money, AYA Pay, or CB Pay
• Messages and records you send to us when contacting customer support
• Registration details provided during the identity verification (KYC) process

1.2 Automatically Collected Information

• IP address and device technical information
• Browser type, operating system, and access time logs
• Games played on the platform, play duration, and current financial transactions
• User preference data collected through cookies and similar tracking technologies

How we use the information we collect

live66 uses the personal information collected only for the following purposes—

• Account Management — Creating, verifying, and securing your account
• Payment Processing — Handling deposits, withdrawals, and bonus credits
• Customer Support — Providing 24/7 Live Chat and email support in Myanmar language
• Platform Improvement — Analysing data to improve the gaming experience and services
• Legal Compliance — Carrying out Anti-Money Laundering (AML) checks and other required technical verifications
• Security — Protecting against unauthorised account access, fraud, and abuse
• Responsible Gaming — Identifying and supporting players who may have a problem with gambling

live66 will never sell, rent, or trade your personal information to third parties.

Cookies and tracking technologies

Cookies are small text files stored in your browser. live66 uses cookies for the following purposes—

Essential Cookies

These cookies keep the platform running correctly. They include login session records and security tokens. If you block these cookies, the website will not function normally.

Functional Cookies

These cookies remember players' language preferences, game preferences, and display settings, so you do not need to set them again each time you visit.

Analytical Cookies

These cookies help us understand and improve how the platform performs. Data collected from these cookies is fully anonymised before analysis.

You can restrict or delete cookies in your browser settings. However, if you block essential cookies, some platform features will not work properly.

Personal information sharing and disclosure

live66 does not sell your personal information to anyone. However, we may share information with trusted service partners to support platform operations—

Payment Service Providers

We share only the information needed to process transactions with payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay. They may not use your data for any purpose beyond what is specified.

Legal and Security Requests

We may disclose your personal information when required to comply with a valid legal request from authorities or regulatory bodies. Where we are required to disclose, we will notify you to the extent permitted by law.

Technology Service Providers

We may share data limited to operational purposes with companies that provide server hosting, cybersecurity, and data analytics services. All such partners are required to sign data protection agreements consistent with our policy.

Data Security and protection measures

live66 applies a range of technical and procedural security measures to protect your personal information—

• SSL / TLS Encryption — All data transmitted between the platform and our servers is protected with genuine SSL encryption
• Access Restriction — Personal data is accessible only to authorised staff and strictly limited to defined purposes
• Data Disposal — Personal data that is no longer needed is securely deleted
• Security Audits — The platform's security is regularly reviewed and assessed
• Two-Factor Authentication (2FA) — Protects players' accounts from unauthorised access

However, no service can guarantee 100% security for data transmitted over the internet. live66 commits to always upgrading and protecting the platform with the best available technology.

Players' Data Rights

Every player using the live66 platform has the following rights regarding their personal data—

Right to Access

live66 will disclose what personal data it holds about you upon request. Requests can be made via [email protected].

Right to Rectification

You may request correction of any inaccurate personal data. Some details can also be updated directly in your account settings.

Right to Erasure

Data retained for legitimate purposes (financial records, data held for AML compliance) cannot be deleted. Data not falling under such purposes may be requested for deletion.

Right to Restriction

You may request that we restrict our use of your data while its accuracy is being verified or while an objection is being decided.

Right to Object

You have the right to object to our data processing in certain circumstances. If you do, live66 will cease processing that data unless a compelling legitimate reason exists to continue.

Data Retention Period

live66 retains personal data only for as long as necessary to fulfil its purpose—

• Active Account Data — Retained for the entire duration the account remains open
• Financial Transaction Records — Retained for the legally required period to comply with financial regulations
• Closed Account Data — May be retained for a set period to fulfil AML obligations and prevent money laundering
• Marketing Data — Deleted upon your request or when the service is discontinued

Child Protection

live66 provides its services exclusively to adults aged 21 and above. Participation by minors is strictly prohibited.

live66 will not knowingly collect personal data from anyone under 21. If we become aware that a minor is using the platform, the account will be immediately blocked and the data deleted. If you encounter such a case, please notify us at [email protected].

Changes to This Policy

live66 may update this privacy policy from time to time in line with changes to law, technology, or its services. When changes are made, the "Last Updated" date on this page will be revised and players will be notified.

Continued use of the service after changes have been made will be taken as acceptance of those changes. If you do not agree with the changes, you have the right to stop using live66.

Contact Us for Privacy Enquiries

For any questions, clarification requests, or data-related requests concerning this policy, you may contact live66's data protection team through the following channels—

live66 treats data protection as a core part of its service and is committed to maintaining players' trust.